Shipping policy
At Ivory Trends, we are committed to delivering your little one’s favourite styles safely and conveniently across India. We carefully process every order so that your shopping experience is smooth from checkout to delivery.
1. Shipping Coverage
We currently offer shipping across India. Delivery availability may vary depending on the destination PIN code and courier service coverage.
2. Order Processing
Orders placed from Monday to Saturday (IST) are generally processed on the same or following business day. If the selected product is available in our warehouse, your order will normally be shipped within 2 business days of placing the order.
Orders may occasionally take additional time during weekends, public holidays, festive seasons, promotional sales, or periods of exceptionally high order volume.
3. Delivery Timeline
Our standard delivery timeline is generally 4–9 days from the date of order, depending on your delivery location, courier availability, weather conditions, and other circumstances beyond our control.
Our website currently also highlights an All India delivery timeline of 3–5 days for eligible orders, so the estimated delivery date shown during checkout or communicated with your order should be considered the most relevant estimate.
4. Shipping Charges
Shipping charges, if applicable, are calculated according to the order value and delivery location and will be clearly displayed at checkout before you complete your purchase.
Where a free-shipping offer is applicable, the terms displayed on the website or checkout page will apply.
5. Delays & Delivery Issues
While we work with our courier partners to deliver orders on time, unexpected delays may occur due to weather, transportation issues, incorrect or incomplete address details, remote locations, public holidays, or other unforeseen circumstances.
Please ensure that your name, address, PIN code, and contact number are accurate when placing your order.
6. Need Help?
If you would like to confirm the expected delivery time for a particular product or have questions about your shipment, please contact our customer support team before or after placing your order.
Email: info.ivorytrends@gmail.com
Call / WhatsApp: +91 84606 87992
Support: 24/7
Ivory Trends reserves the right to update this Shipping Policy when required. Any changes will be published on this page
